Frequently Asked Questions

What experience does Superior Personnel have?

We are New Zealand owned and operated since 1997 and our staff have more than 50 years combined recruiting experience. We have strong networks and relationships with a broad base of New Zealand businesses of all sizes. We value confidentially for both clients and candidates. We provide coverage right across Auckland, Waikato and beyond.

What services do you offer?

We recruit for temporary, permanent and contract roles as well as providing HR consulting services. On average we place more than 200 staff each working day into temporary employment. Our 24/7 service allows us to react immediately to our client's needs. Our pool of temporary staff include experienced workers with relevant Health and Safety skills and industry certifications.

Superior Personnel has experience providing recruitment services across a wide range of sectors including manufacturing, infrastructure and construction, specialist industrial, engineering, food and beverage, warehousing, transport and logistics, financial and customer service sectors.

Candidates for permanent roles are screened and interviewed, reference checks completed and any required skills testing done before the client is provided a short list.

Why should I choose Superior Personnel?

We personalise our service to each of our clients and candidates. Each client receives a dedicated client manager who is focused on the strength of the relationship, communication and providing great people. We have a dedicated 24/7 tollfree number answered by one of our staff, not a call-center.

We are part of ACC's Workplace Safety Management Practices program and are corporate members of the Employers and Manufacturers Association (EMA).

What if you can't find the right person?

We know how important having a reliable and qualified person is for your business. We get to know your business and what makes it unique - then give you people who will fit. It isn't just about having anybody to fill your vacancy.

We operate a "No Placement - No Fee" service for permanent placements. If we can't find the right person for your business, you don't pay. That said, we back ourselves to find great people for every role and we offer a three-month guarantee.

Do you consider Health & Safety?

To ensure we deliver temporary staff to the highest standard, all Superior Personnel staff receive a health and safety briefing, followed by a site specific briefing at the client's workplace. Superior Personnel will complete Ministry of Justice criminal checks and driver checks on behalf of an employer where relevant.

We use the New Zealand Drug Detection Agency (NZDDA) for random testing and post-incident drug and alcohol tests. We have our own qualified staff on-site to conduct pre-employment tests (in discussion with the client).

Superior Personnel is proud to be certified as part of ACC's Workplace Safety Management Practices programme.

How do I register with Superior Personnel?

If you are interested in registering for temporary staff positions, come in to see us at our offices in East Tamaki or Hamilton and bring your IRD number, driver's license or photo ID and your bank account details. If you have specialist skills or licenses, we would like to see those too. We'll then interview and help you complete the paperwork.

We will complete a Ministry of Justice check and a driver check (for driving roles). Superior Personnel also operates a drug and alcohol testing program for random testing of staff, pre-employment tests for specific roles and post incident tests. If you are unsure about this, we can help explain the process.

We will take you through a general Health and Safety briefing before placing you into work with our clients. You will also have a specific health and safety briefing when you arrive to work for the client for the first time.

How do I apply for a permanent role?

If you have seen a permanent role on our website that's a match for your skills and experience, click "apply now" and submit your application, along with your CV and letter of application. One of our recruiters will then contact you. If you don't see a role that is right for you, we are still interested in talking with you. Call us on 09 274 1094 or email